Shipping policy
At Modexra, we're proud to serve customers across the United Kingdom with reliable and efficient shipping. Please read below for everything you need to know about how we ship your orders.
1.General Shipping Information
We currently ship throughout the United Kingdom.
Shipping options and delivery times may vary depending on your location and the size or weight of your order.
2.Processing Time
Orders are typically processed within 2–3 business days, Monday to Friday, excluding weekends and public holidays.
During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3.Shipping Rates
Free Shipping – We offer free shipping on all orders, with no minimum purchase.
4.Estimated Delivery Times
Here's what to expect once your order is processed:
Processing Time: 2–3 business days, Monday to Friday
Transit Time: 4–9 business days, Monday to Friday
Total Delivery Time: 6–12 business days
Order Cutoff Time: 6:00 PM
Time Zone: UK time
Please note: Delivery times are estimates and may be affected by carrier delays, peak periods, public holidays, or extreme weather conditions.
5.Shipping Restrictions
We do not ship to PO Box addresses or restricted areas. Certain items may be subject to shipping restrictions depending on carrier regulations or courier restrictions in the United Kingdom.
6.Failed Delivery or Returned Packages
In the event of failed delivery attempts, incorrect address information, or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
7.Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately by email at info@modexra.com. We will work with the carrier to investigate the issue and find a solution as soon as possible.
8.Shipping Policy Update
We may update our Shipping Policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page.
Last updated: 21/06/2026
9: Contact Information
Store name: Modexra
Company name: Nore LLC
Company Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
Company number: 001895527
Phone: +19177647871
Email: info@modexra.com
Monday – Friday | 9:00 AM – 5:00 PM UK time
Saturday – Sunday | 11:00 AM – 4:00 PM UK time
We aim to respond to your inquiries within 24 to 48 hours.